"Your redesigned website is simply fantastic. It is well thought out and the easiest to maneuver that I've seen yet. Way to go!" says customer D. Brooks. "Faster navigation, better grouping, easier price comparisons and faster ordering... whoa!" wrote R. Linder.
The site was visually redesigned to more closely match Cyberguys quarterly catalog. Running across each Web page, tabs highlight the catalog's major departments like "PC Components," "Networking," and "Cables & Adapters." New colorful graphics featuring many Cyberguys employees appear in both the catalog and the site.
Most of the changes to the site, however, are beneath the surface. Optimized with new attribute filtering capabilities and intuitive product categorization, the site represents a complete top-to-bottom reorganization of the company's vast assortment of computer parts and accessories. The redesigned search engine uses up-to-date software to assist customers find what they're looking for. The checkout process was reworked to streamline order completion. Finally, a host of new behind-the-scenes security measures were implemented to reinforce the site's already solid protection without compromising the user experience.
"In everything we do, our goal is 100 percent customer satisfaction," says Cyberguys Internet Marketing Manager Michael Seals. "We listened to our customers and gave them the site they asked for." Cyberguys is alone amongst the major computer parts and accessory retailers in that it offers a no-questions-asked 90-day cash back warranty on every new item it sells.
ABOUT CYBERGUYS
Since 1986, Cyberguys has provided computer users with low-cost, unique, and hard-to-find accessories. With same-day shipping, courteous customer service, knowledgeable tech support, and an extensive product selection, Cyberguys continues to be rated in the top tenth percentile in major consumer satisfaction review sites, including amazon.com and resellerratings.com.
FOR MORE INFORMATION
To learn more about the Cyberguys website or to request a Cyberguys! catalog, please visit www.cyberguys.com or write to info (at) cyberguys.com
Author Information
Michael Seals
Cyberguys
